FAQ
Customer Frequently Asked Us
FAQ HELP CENTER
Frequently Asked Questions
Glass Replacement
We offer expedited glass replacement services across Singapore. Standard glass panels can often be replaced within 24 to 48 hours, while custom sizes, tempered, or laminated glass may take 3 to 5 working days for fabrication before installation.
For safety and durability, we highly recommend tempered glass or laminated safety glass. Tempered glass crumbles into blunt pieces if broken, while laminated glass holds together on a polymer interlayer, preventing dangerous shards from falling.
Absolutely. Many Singaporean homeowners choose to upgrade to Low-E (low-emissivity) or tinted glass during replacement to reduce heat transmission and glare from the tropical sun, significantly lowering air-conditioning costs.
If you are replacing HDB windows, you must engage a BCA-approved window contractor, and the design must comply with HDB’s guidelines (e.g., maintaining the original color and style). We will assist you with the necessary permit applications if structural changes are required.
Yes, if your existing aluminium or uPVC window frames are in good structural condition, we can perform a direct glass replacement. This is a more cost-effective solution than replacing the entire window system.
Our technicians are highly trained and certified for high-rise works. We strictly adhere to Singapore's Workplace Safety and Health (WSH) regulations, utilizing proper scaffolding, safety harnesses, and specialized suction lifting equipment for safe installation.
Glass Installation
We provide a standard 1-year warranty on our workmanship and installation hardware (such as hinges and seals). Specific glass products may carry extended manufacturer warranties against defects like delamination.
Please clear the immediate installation area of furniture, fragile items, and debris. If you reside in a condo or office building, ensure that you have applied for the necessary management approvals and reserved the service lift for our scheduled timing.
Yes, all our glass products strictly adhere to the Singapore Standard SS 341 for safety glazing materials. We prioritize safety by using high-grade tempered and laminated glass for areas prone to human impact.
Yes, we cater to a wide range of properties in Singapore, including HDB flats, condominiums, landed homes, retail storefronts, and corporate offices. Our team coordinates with your MCST or building management for work permits.
Our specialists conduct a thorough site measurement using laser levels before fabrication. If walls or floors are slightly uneven, we can customize the glass cut, utilize U-channels, or apply specialized sealants to ensure a flush, secure, and aesthetically pleasing fit.
Once the glass is fabricated (which takes a few days), the actual on-site installation usually takes 1 to 2 days depending on the scale of the project. We strive to minimize disruption to your home or business operations.
Glass Doors
For BTO kitchens, sliding glass doors or bi-fold glass doors are incredibly popular as they save space while keeping cooking fumes contained. Fluted glass or frosted glass are great choices for adding a touch of design while maintaining light flow.
Absolutely. We supply and install specialized digital smart locks designed specifically for glass doors. These can be integrated seamlessly without compromising the structural integrity of the tempered glass.
We recommend wiping down tracks regularly to prevent dust buildup and applying a silicone-based lubricant to hinges and rollers every six months. Avoid using harsh, abrasive chemicals on the glass and hardware.
Yes, our frameless glass doors are made from heavy-duty tempered safety glass (typically 10mm to 12mm thick). While highly resistant to impact, in the rare event of breakage, they shatter into harmless, blunt pebbles rather than sharp shards.
A floor spring door requires a mechanism embedded into the floor and can swing both ways, commonly used in retail and offices. A top-hung door slides along a top track with no bottom track, making it easy to clean and perfect for residential interiors.
Yes, we offer a wide array of handle styles, including sleek stainless steel pull handles, timber handles, and integrated lock handles, catering to the aesthetic and security needs of your Singapore office or retail shop.
Glass Windows
HDB requires that all window replacements be done by an approved window contractor. The new windows must match the original color scheme and configuration of the building to maintain a uniform facade. Full-height and bay windows have specific structural restrictions.
Yes, for homes near high-traffic areas like the PIE or MRT lines, we specialize in installing double-glazed or laminated acoustic glass windows, which significantly reduce external decibel levels for a quieter living environment.
We use high-grade, weather-resistant silicone sealants and ensure that the aluminium frames have properly designed drainage weep holes. Our installation process guarantees a watertight seal to withstand Singapore's heavy monsoon rains.
To combat the intense tropical heat, we recommend Low-Emissivity (Low-E) glass or tinted glass. These materials reflect infrared heat and UV rays away from your home while still allowing natural light to enter, keeping your interiors cool.
Casement windows swing outwards on hinges and offer maximum ventilation and a tighter seal against rain. Sliding windows move horizontally on tracks; they don't protrude outwards, making them ideal for narrow corridors, though they only open halfway.
Yes, we offer frosted, sandblasted, and fluted glass options for bathroom windows. These provide excellent privacy while still allowing natural daylight to illuminate the space, eliminating the need for blinds.
Glass Partitions
Glass partitions maximize natural light, make small office spaces look larger, and promote a collaborative, open-concept culture while still providing acoustic privacy for meeting rooms and executive suites.
Standard tempered glass provides basic noise reduction, but for confidential meeting rooms, we recommend acoustic laminated glass or double-glazed partitions, which offer superior Sound Transmission Class (STC) ratings.
For a standard commercial space, installation can typically be completed over a weekend or a few evenings to avoid disrupting your business operations. Fabrication usually takes 5 to 7 working days from final measurement.
Yes, 'half-wall' or full-height glass partitions are highly sought after in BTO renovations to demarcate a study or home office without sacrificing light or visual space. No HDB hacking permit is needed if it's an addition, but structural guidelines apply.
Frameless partitions offer a sleek, minimalist, and ultra-modern aesthetic. Framed partitions (often in matte black aluminium) provide an industrial chic look and generally offer slightly better structural rigidity and acoustic sealing.
Absolutely. We offer customizable frosted films, manifestations, and vinyl decals. You can incorporate your company logo, geometric patterns, or a solid frosted band at eye level for added privacy.
Smart Switchable Glass
Smart glass utilizes Polymer Dispersed Liquid Crystal (PDLC) technology. When an electrical current is applied, the liquid crystals align, making the glass transparent. When the power is turned off, the crystals scatter randomly, turning the glass opaque for instant privacy.
No, it is highly energy-efficient. It typically consumes less than 5 watts per square meter when in the transparent (powered on) state. When opaque, it uses zero electricity.
Yes, if you do not wish to replace your existing glass, we can retrofit your current windows or partitions with a self-adhesive smart PDLC film, offering the same switchable privacy benefits at a lower structural cost.
Yes, our smart switchable glass is safely sealed and completely waterproofed. We use specific low-voltage transformers (usually 48V or 65V) and IP-rated components, making it entirely safe for wet areas like condo bathrooms.
Yes, our smart glass can be seamlessly integrated with popular home automation systems in Singapore, allowing you to control the privacy of your rooms via smartphones, remote controls, or voice assistants like Alexa and Google Home.
With proper installation and maintenance, our smart glass products are designed to last for over 10 years, or up to 3 million switches. We provide a comprehensive warranty for the electrical components and the glass itself.
Soundproof Glass
Highly effective. Acoustic laminated glass or double-glazed units can reduce noise from expressways (like ECP or PIE) or MRT tracks by up to 70-80% (35 to 45 decibels), transforming a noisy apartment into a peaceful sanctuary.
Because soundproof glass (double-glazed or thick laminated) is heavier and thicker than standard glass, we usually need to replace the aluminium frames with specialized uPVC or heavy-duty aluminium profiles designed to hold the weight and seal out noise leaks.
Yes, double-glazed windows act as a fantastic thermal barrier, keeping the tropical heat out and retaining your air-conditioning inside. We can also apply Low-E coatings to acoustic glass for maximum energy efficiency.
Double glazing traps a layer of air or argon gas between two glass panes, excellent for both thermal and sound insulation. Acoustic laminated glass bonds two panes together with a specialized PVB sound-dampening interlayer, which is incredibly effective at blocking low-frequency noise like bus engines.
Yes, soundproof windows are allowed in HDB flats, provided the new window frames comply with HDB’s exterior color and structural guidelines. We handle all compliance checks before installation.
Soundproofing is only as good as the seal. We utilize multi-point locking systems, high-quality EPDM rubber gaskets, and professional acoustic silicone sealants around the perimeter to ensure an airtight, noise-blocking fit.
Shower Screens
For frameless shower screens, 10mm thick tempered safety glass is the industry standard in Singapore, providing excellent structural stability and safety. For framed options, 8mm thick glass is occasionally used.
For compact HDB BTO bathrooms, we highly recommend corner entry sliding shower screens, bi-fold glass doors, or a simple fixed walk-in glass panel. These designs do not require clearance space for a door to swing open.
Absolutely. To match modern interior designs, our shower screen hinges, brackets, and handles are available in various finishes, including matte black, brushed gold, brushed nickel, and classic polished chrome.
Spontaneous breakage is rare but can happen due to nickel sulfide inclusions. We source high-quality glass and offer an optional safety film application. This transparent film holds the glass together in the unlikely event of a shatter, preventing injuries.
Yes, we offer an optional hydrophobic nano-coating treatment. This repels water, soap scum, and hard water stains, significantly reducing your cleaning time and keeping the glass sparkling clear.
Once your contractor has completed the bathroom tiling, we will conduct a precise site measurement. Fabrication and installation are typically completed within 5 to 7 working days.
Glass Roofs & Skylights
Not if the right glass is used. We specialize in installing high-performance Low-E, tinted, and reflective laminated glass for roofs. These materials block up to 99% of UV rays and significantly reduce heat transfer, keeping your space cool.
Depending on the size, location, and structural requirements of the canopy or skylight, URA or BCA approval may be required. We assist our clients with the necessary submissions and work with Professional Engineers (PE) to ensure compliance.
Yes. Our structural glass roofs are designed by engineers to withstand heavy wind loads, torrential monsoon rain, and moderate impacts. We use thick, multi-layered laminated tempered glass supported by robust steel or aluminium frameworks.
BCA regulations mandate the use of laminated safety glass for all overhead installations. If a heavy object falls on the roof, the glass may crack but will remain adhered to the PVB interlayer, preventing dangerous glass fallout.
We recommend installing roofs with a slight pitch (gradient) so that rainwater naturally washes away dust. We can also apply self-cleaning nano-coatings. For thorough cleaning, we offer professional maintenance services for hard-to-reach skylights.
Yes, we offer motorized glass roof systems equipped with rain and wind sensors. These allow you to open the roof for ventilation on cool evenings and automatically close when the weather turns rainy.
Glass Railings & Balustrades
Yes, provided they meet strict Building and Construction Authority (BCA) guidelines. The glass must be of sufficient thickness (usually 12mm to 15mm laminated tempered glass), and the handrail height must be at least 1 meter from the floor level.
We use heavy-duty stainless steel base shoes (U-channels), spigots (mini-posts), or side-mounted standoff pins. These fittings are rigorously bolted into the concrete structure for maximum stability and a seamless aesthetic.
For outdoor environments, especially near the coast, we exclusively use marine-grade SS316 stainless steel to prevent rust. Routine cleaning with fresh water and a non-abrasive cloth will keep both the glass and fittings looking pristine.
Laminated tempered glass is the safest and only recommended option for high-rise balconies. It offers the strength of tempered glass, combined with an interlayer that prevents the glass from shattering and falling below if impacted.
Under BCA regulations, frameless glass barriers protecting a drop of 1 meter or more generally require a continuous top handrail or a load-bearing capping. This ensures safety even if a glass panel is compromised.
Yes, we frequently install frosted, tinted, or gradient-fritted glass panels for balconies and pool fences where clients require a visual barrier without losing natural light.
Mirror Specialist Singapore
Yes, feature wall mirrors are our specialty. We can fabricate and install floor-to-ceiling mirrors in various tints (grey, bronze, rose gold) and edge profiles (beveled, polished) to visually double your living space.
Absolutely. We supply and install large, distortion-free safety mirrors tailored for gyms, yoga studios, and dance academies. These mirrors are backed with a safety film to prevent shattering upon impact.
We use a combination of heavy-duty mirror mastic (a specialized non-corrosive adhesive) and mechanical support like J-channels or concealed brackets to ensure that large, heavy mirrors are permanently and safely affixed to your walls.
We offer anti-fog mirrors equipped with low-voltage heating pads behind the glass. These demisters prevent condensation from forming on the mirror surface during hot showers, ensuring a clear reflection at all times.
Tinted mirrors (like bronze or black) and antique (distressed) mirrors are highly popular in modern luxury interior design. They are used for dining room backdrops, wardrobe doors, and bar areas to add ambient reflection without harsh glare.
Black edges occur when moisture attacks the silver backing of the mirror. We use high-quality, copper-free mirrors and apply edge sealants specifically designed for humid Singaporean bathrooms to ensure longevity.
Kitchen & Interior Glass Singapore
Glass backsplashes offer a seamless, modern look with zero grout lines, making them incredibly easy to clean—perfect for wiping away heavy grease and sambal stains. They are also available in any custom color to match your kitchen cabinets.
Definitely. During our site measurement, we map out all existing electrical sockets and switches. The glass is then precision-cut in the factory before the tempering process to ensure a perfect fit around your fixtures.
Yes, architectural glass countertops are unique and highly hygienic as they are non-porous. We use thick, heavy-duty textured or painted glass that resists stains and bacteria, providing a stunning focal point for modern kitchens.
Yes, we exclusively use 6mm thick tempered glass for kitchen backsplashes. Tempered glass is highly heat-resistant and perfectly safe to install directly behind gas hobs and stoves without the risk of cracking.
Fluted (ribbed) glass and reeded glass are massively popular for interior partitions, kitchen cabinet doors, and room dividers. They add a sophisticated texture, allow light through, and gently obscure the view for neat aesthetics.
After your kitchen cabinets and countertops are fully installed, we take the final measurements. Fabrication takes about 7-10 days, and the actual installation process takes only a few hours with minimal mess.
Shopfront & Commercial Glass Singapore
Yes, we are highly experienced with commercial fit-outs in Singapore. We can assist in submitting the necessary method statements, risk assessments, and material specs to your mall’s management for permit approval.
Absolutely. We understand retail constraints and are fully equipped to perform overnight or after-hours installations to ensure your business operations and mall shoppers are not disrupted.
Yes, we supply anti-bandit and shatter-resistant multi-layered laminated glass. This specialized security glass is designed to withstand heavy physical attacks, providing vital protection for high-value merchandise.
Most shopping malls in Singapore require the use of 12mm or 15mm thick tempered glass or laminated safety glass for retail shopfronts to ensure public safety and structural integrity.
Yes, frameless bi-fold or stacking glass doors are excellent for F&B outlets looking to merge indoor and outdoor dining spaces. They offer a completely unobstructed view and can be neatly stacked away during business hours.
Heavy-traffic commercial doors require periodic servicing of the floor springs, patch fittings, and alignment checks to prevent the doors from sagging or dragging. We offer comprehensive maintenance contracts for retail clients.
Specialist Glass Singapore
Fire-rated glass is engineered to withstand extreme heat and prevent the spread of flames and smoke for a specified duration (e.g., 30, 60, or 120 minutes). It is mandated by the SCDF for critical areas like fire escape routes, stairwells, and server rooms.
Dichroic glass features a specialized optical coating that displays multiple different colors depending on the lighting conditions and the viewing angle. It is a stunning choice for high-end interior features, artwork, and modern hotel lobbies.
Yes, we specialize in high-performance laminated and Low-E glass that blocks up to 99% of harmful ultraviolet (UV) rays, protecting your valuable artwork, furniture, and retail displays from fading.
Yes, we provide custom-curved (slumped or bent) glass for bespoke architectural features, spiral staircases, curved storefronts, and customized display showcases.
Yes, we supply and install bullet-resistant (ballistic) glass for embassies, banks, private safe rooms, and high-security facilities, strictly complying with international safety testing standards.
Walk-on glass is structurally engineered multi-layered laminated glass designed specifically for flooring, stair treads, and bridges. It features an anti-slip frit pattern and is rigorously tested to safely support the weight of heavy human traffic.
High-Level & Difficult Access Glass Works Singapore
We utilize specialized high-access equipment including boom lifts, scissor lifts, suspended scaffolds (gondolas), and industrial rope access (abseiling) techniques, all operated by thoroughly certified and trained personnel.
Absolutely. Our team is equipped with specialized scaffolding and mobile access towers to safely reach, repair, or replace glass skylights and high-level structural canopies in residential landed homes.
For extremely heavy or large glass panels, we use professional vacuum lifters (suction machines) attached to cranes or glass manipulators. This ensures the glass is hoisted and positioned safely without manual strain.
Yes, we hold relevant bizSAFE certifications and comply strictly with the Ministry of Manpower (MOM) and WSH Council regulations for working at heights, ensuring total safety for our crew and the public.
Yes, if replacing an oversized glass panel requires the use of a mobile crane that encroaches on public roads, we coordinate with the LTA and Traffic Police to secure the necessary road closure and safety permits.
Depending on the location, access method, and weather conditions, a single high-rise panel replacement can take anywhere from a few hours to a full day. Safety setup and site preparation account for a significant portion of the time.
Glass Repair & Maintenance Singapore
Minor surface scratches can often be buffed out using specialized glass polishing techniques and cerium oxide compounds. However, deep scratches that catch your fingernail typically require complete panel replacement for safety.
Yes, we provide professional re-sealing services. We will carefully scrape away the old, degraded silicone and apply a fresh, heavy-duty weather-resistant polyurethane or silicone sealant to stop leaks completely.
Yes, we highly recommend annual or bi-annual maintenance contracts for offices and retail stores. Regular checks on hinges, locks, and patch fittings prevent sudden breakdowns and extend the lifespan of your glass doors.
Yes, this usually indicates that the floor spring or top pivot hinge has worn out or lost alignment. We can adjust the hinges, replace the hydraulic floor spring, and realign the door to ensure smooth, safe operation.
Condensation between the panes means the perimeter seal of the double-glazed unit has failed, allowing humid air in. Unfortunately, the glass cannot be repaired; a replacement of the sealed glass unit is required.
A cracked window is a severe safety hazard, especially in high-rise flats, as it can shatter and fall. You should cordon off the area and contact us immediately for an emergency board-up or urgent replacement.
Aluminium Works Singapore
Aluminium is highly durable, lightweight, and virtually maintenance-free. Unlike uPVC, which can warp or discolor under Singapore's intense UV rays over time, aluminium retains its structural integrity and can be powder-coated in any color.
Yes, we fabricate custom aluminium window grilles to ensure home safety, particularly for families with young children or pets. Our grilles comply with HDB guidelines and come in fixed, sliding, or invisible wire designs.
A thermal break profile features a reinforced polyamide strip between the inside and outside aluminium sections. This prevents heat from transferring through the frame, drastically improving the energy efficiency of air-conditioned rooms.
Yes, we offer a vast range of powder-coated and anodized finishes. Whether you need classic white for an HDB, matte black for a modern industrial look, or wood-grain finishes, we can match your interior design needs.
Absolutely. Aluminium does not rust, making our slide-and-swing aluminium doors and bi-fold doors perfect for humid environments like BTO toilets and wet kitchens.
Yes, we design, fabricate, and install architectural aluminium louvres, sunshades, and trellis structures that help control sunlight penetration and provide ventilation for residential and commercial facades.
Stainless Steel & Glass Works Singapore
For outdoor glass canopies, balustrades, and gates, we exclusively use Grade 316 marine-grade stainless steel. It contains molybdenum, which offers superior resistance to rust and corrosion, crucial in Singapore’s humid, coastal environment.
Absolutely. We provide a variety of aesthetic finishes, including brushed (satin) stainless steel, hairline finish, and custom PVD color coatings like matte black, champagne gold, and rose gold for a luxurious look.
Yes, hybrid designs are very popular. We frequently combine structural stainless steel posts with thick tempered glass panels and top them with solid timber handrails for a warm, contemporary aesthetic in landed homes.
Yes, our metal fabrication specialists can custom-bend and weld stainless steel handrails in round, square, or slotted profiles to perfectly complement your frameless glass staircase.
Our canopies are designed by structural engineers. We use heavy-duty stainless steel spider fittings, tension rods, and robust mounting brackets to securely anchor the laminated glass to the building facade, enduring high wind loads.
Wipe down the glass with standard glass cleaner. For the stainless steel, clean it periodically with mild soapy water and a soft cloth to remove airborne pollutants. Never use abrasive scrubbers or chloride-based cleaners, as they will scratch and damage the protective layer.
Glass Renovation & Reinstatement Singapore
Our reinstatement service includes safely dismantling and removing all tenant-installed glass partitions, doors, shopfronts, and mirrors, restoring the space back to its original bare condition as required by the landlord.
Yes, we manage the complete logistical process. Old glass panels are safely loaded and transported to NEA-approved recycling and disposal facilities, ensuring full compliance with Singapore’s environmental regulations.
Yes, almost all commercial buildings in Singapore require a Permit to Work (PTW) for reinstatement. We will assist you in preparing the method statements and submitting the necessary paperwork to the building management.
We understand that tenancy handovers have strict deadlines. Depending on the size of the office, glass dismantling and removal can typically be completed within 1 to 3 days, including after-hours work to comply with building rules.
Yes, if the layout permits. We can carefully dismantle your existing glass panels and hardware, transport them, and re-install them at your new location. We can also custom-cut new filler pieces if the ceiling heights differ.
Yes. Most commercial buildings restrict noisy works (like drilling and grinding) to after office hours (typically 6 PM to 6 AM) or weekends. Our team is fully scheduled to accommodate these restricted working hours.
Custom Glass Solutions Singapore
Yes, we provide bespoke glass cutting and fabrication. Whether your architecture requires arched windows, circular portholes, or triangular roof gables, we can create custom templates and deliver a perfect fit.
Yes, we offer back-painted glass (Colorbel) in any Pantone or Dulux color for feature walls and whiteboards. We can also produce custom fritted glass, sandblasted logos, and digitally printed graphics directly onto the glass.
Yes, we cut thick, tempered glass table tops to any size and shape. We also offer various edge finishes, including flat polished, beveled, and pencil edges, to protect your wooden dining tables or antique furniture.
Absolutely. We design and assemble custom frameless glass display cabinets, complete with lockable hardware and integrated LED lighting, perfect for showcasing jewelry, watches, and luxury goods.
It begins with a consultation and site visit to understand your design vision and structural needs. We then provide technical drawings and material samples for your approval before proceeding with fabrication and installation.
Yes, glass wine cellars are highly requested. We use insulated, thermally broken glass and UV-resistant coatings to maintain the precise climate control required for wine storage while providing a stunning visual showcase.